Reviewing or appealing a decision
Practitioner with conditions imposed on their registration can ask for the conditions to be changed or removed, or a suspension lifted following a review process. Practitioners should seek advice from their professional indemnity insurer or legal representative before...

Performance pathway

The complaint is referred to our performance program when we agree with the Health Care Complaints Commission (HCCC) that disciplinary action is not warranted, but there may be performance issues to address. This constructive and non-disciplinary program is focused on...

Health pathway

Under our Health Program, we manage concerns about registered health practitioners and students whose health is impaired so they may not be able to provide safe care to their patients.

A complaint has been made about you

This section provides information for practitioners about how we manage complaints and what they can do if a complaint is made about them.
About Us
We work to protect the health and safety of the public in New South Wales by managing complaints about practitioners and students. We work with the Health Care Complaints Commission to decide the best way a complaint should be managed. In its management of a complaint...