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Practitioner

What you need to know about our processes

Complainant
Practitioner
This section provides information for practitioners about how we manage complaints through our health, performance or conduct pathway, depending on the issue. It also outlines some possible outcomes of a complaint.

A complaint has been made about you

Practitioner
This section provides information for practitioners about how we manage complaints and what they can do if a complaint is made about them.
Practitioner information
Practitioner
This section provides information for practitioners about how we manage complaints, and what you can do if a complaint is made about you.
List of fact sheets
Complainant
Practitioner
We provide a range of fact sheets to help practitioners and complainants understand our processes.

Regional forums and workshops

Practitioner
Article
We have commenced a program of events across NSW with several events in Wagga Wagga this week. We'd like to thank the Murrumbidgee Local Health District for hosting us and helping us put together a tailored program. Our Deputy Executive Officer, Kim Bryant and...

Observations are critical in patient safety

Practitioner
Case study
A complaint alleging unsatisfactory professional conduct was made against a Registered Nurse (RN) who it was claimed failed in his obligations during a night shift when he was in charge of an Acute Mental Health Ward at a public hospital. During the night shift, one...

Responding and communicating appropriately to patient deterioration

Practitioner
Case study
In May 2016, the Professional Standards Committee (PSC) held an inquiry into the conduct of two Registered Nurses (RNs). A six-month old baby was taken to the Emergency Department of a rural hospital and was under the care of both the nurses. On arrival at the hospital...
Reviewing or appealing a decision
Practitioner
Practitioner with conditions imposed on their registration can ask for the conditions to be changed or removed, or a suspension lifted following a review process. Practitioners should seek advice from their professional indemnity insurer or legal representative before...

Our policies and guidelines

Complainant
Practitioner
Policy
Publication
Policies, guidelines, procedures, position statements and processes which guide the work of the Nursing and Midwifery Council.

Conduct pathway

Complainant
Practitioner
Conduct issues generally relate to behavioural acts or omissions and often go to the question of character. The conduct pathway allows the Council to manage complaints that may constitute unsatisfactory professional conduct or professional misconduct.

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