Practitioner

Our policies

Policies, guidelines, procedures, position statements and processes which guide the work of the Nursing and Midwifery Council.

Conduct pathway

Conduct issues generally relate to behavioural acts or omissions and often go to the question of character. The conduct pathway allows the Council to manage complaints that may constitute unsatisfactory professional conduct or professional misconduct.

Complaint assessment

We manage complaints through our heath, performance or conduct pathway, depending on the issue.

How we manage complaints

We protect the public and manage risk to public health and safety. We help make sure that registered health practitioners in NSW practise safely and competently. You can make a complaint about the health, performance or conduct of a registered health practitioner. We...

Committees assisting us

Section 41 of the Health Practitioner National Law (NSW) allows the Council to establish committees to assist it in connection with the exercise of any of its functions. The members of a committee need not be members of the Council. The Council has established a number...

How we work

This page covers more specific information about the procedures and possible outcomes in the management of a complaint againt a practitioner. We consult with the Health Care Complaints Commission (HCCC) to decide which organisation will manage each complaint. Serious...
General inquiries
This section provides information and contact details for general inquiries, media enquiries, complaints and interpreter services.
General inquiries
This section provides information and contact details for general inquiries, media enquiries, complaints and interpreter services.
Frequently asked questions FAQ
This section includes some of the frequently asked questions about access to information.
Agency Information Guide Access to information
Under the Government Information (Public Access) Act 2009 (GIPA Act), each NSW Government department and agency is required to publish an annual Agency Information Guide. The guide sets out the structure, functions and role of a council. It also explains how you can...

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