Complainant
General inquiries
This section provides information and contact details for general inquiries, media enquiries, complaints and interpreter services.
General inquiries
This section provides information and contact details for general inquiries, media enquiries, complaints and interpreter services.
Frequently asked questions FAQ
This section includes some of the frequently asked questions about access to information.
Agency Information Guide Access to information
Under the Government Information (Public Access) Act 2009 (GIPA Act), each NSW Government department and agency is required to publish an annual Agency Information Guide. The guide sets out the structure, functions and role of a council. It also explains how you can...

Who we are

The Nursing and Midwifery Council of New South Wales is made up of fifteen members, including nurses, midwives, community members and legal representatives. Staff employed by the HPCA provide administrative, clinical and legal advice and services to support decision-...

Legal Information

Our legal information section is a guide to the legislative and regulatory environment in which decisions are made under the Health Practitioner Regulation National Law (NSW) .

Lodging a complaint

You can make a complaint to us or to the Health Care Complaints Commission. You need to make your complaint in writing. You can make a complaint using our online complaints form or by downloading and completing complaints from which you can send to us by post or email...
Complaint outcomes
There are many different possible outcomes of a complaint, including no action, no further action following a council process, restricting practice, suspension, cancellation, monitoring.

Complaint assessment

We manage complaints through our heath, performance or conduct pathway, depending on the issue.
Immediate action proceedings
Section 150 of the Health Practitioner Regulation National Law (NSW) gives us the power to suspend or impose conditions on the practitioner’s registration as a temporary measure.

Pages